FAQ'S
Have Questions?
Back Office Admins know how overwhelming it can be to work with the new service provider. Our systematic approach and efforts aim to explain to you every step we take to deliver great benefits and services via our team of Virtual Assistants.
You can simply talk to us via email or by filling up our Contact Form if you don’t find an answer to your question below:
At Back Office Admins, we proudly have a big team of specialized virtual assistants. We have been serving startups, small businesses, large businesses, and entrepreneurs with virtual assistance services for a long time. It ensures that we will complete your tasks on time and with quality assurance. Moreover, we conduct regular training and seminars to polish the skills and enhance the knowledge of our team of virtual assistants. We also provide 24/7 client support to answer your queries whenever you have any. We are committed to helping your business grow faster by completing your important tasks remotely at affordable prices.
You will have a professional relationship with our virtual assistant that we assign to complete your task. Our services are not for those who want immediate responses and continuous high-priority assignments or jobs. Working with virtual assistants is not similar to hiring in-house employees who can offer immediate turnaround. Virtual assistants are a replacement for in-house employees. Therefore, their relationship with you is also different. Our virtual assistance services are specifically designed for clients who have an excess of projects and tasks and need a different support team type for the business.
We will assign one, dedicated VA to manage a specific task. We have virtual assistants who are specialized in different areas – Marketing, Administrative, Social Media, Real Estate, Finance & Accounting, Mortgage Processing, IT, etc. When we talk about handling a project, multiple skills might be needed to ensure perfection. One person cannot handle an entire project proficiently. This is the reason why we have different teams consisting of virtual assistants with different skills. Our teams are well capable of handling diverse projects on time and expertly.
We have a stout Non-Disclosure & Confidentiality agreement in place. Every single team member who will be working on your project will sign it. The intellectual property protection of our clients is our top priority. Moreover, we can also sign your specific Non-Disclosure agreement on your request.
Our team of virtual assistants consists of specialized professionals to offer full-service assistance. Therefore, our virtual assistants can work with a broad range of companies, business owners, middle managers, non-profits, and solo entrepreneurs. Whether it is a one-man shop or an organization with millions of revenue annually, we can handle them all proficiently.
No, we don’t want to lock our valued clients for any time period. Rather, we want to retain our clients through our service standards and commitment.
For the convenience of our clients, we accept MasterCard, American Express, Visa, and Discover Credit Cards. Moreover, you can also pay us via bank transfer, PayPal, or check.
With years in the business, we are committed to providing uninterrupted, top-notch virtual assistant services to our valued clients. Our multiple teams of virtual assistants allow us to offer services continuously because each team consists of multiple members along with the trained backup staff. Therefore, there will be no service interruption if one team member is on vacation or is sick.
